kwikset smartcode 888 troubleshooting

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I am new at this too Shaun and I had the same problem. A Technician Will Answer You Now! Its approximately 15 ft away from the hub. My Kwikset lock is the only device I have paired so far. The Status LED flashes every 6 seconds to report, locked or unlocked the door. Get support and learn more: https://www.kwikset.com/smartcode888 Questions Answered … This time I selected to keep the anti theft feature disabled. Video Premis - How to configure remote access with a new Apple TV. Hey guys, Im brand new to ST and home automation so this is my first post. I love the SmartKey rekey feature. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. SKU 98880-004 $126.13 Quantity Quantity. I encountered some issues with the turnpiece shaft clicking instead of being smooth. After a brief skim it seems to be referencing the hub being busy ? Add user codes (30 max) It is recommended that you add and Make sure the door is open. It took me less than 10 minutes using a screwdriver. Explore a world of innovations. 1. View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Sundays & Major Holidays: Closed. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. So I found the solution to my problem via an ST FB group… the deadbolt throw into my door jamb isn’t long enough. Call technical support for further troubleshooting. And I am running the updated app. Ads related to: Kwikset Smartcode 888 Troubleshooting Results from Microsoft . Sophisticated, modern hardware styles with simple, unique details. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. Style. When I manually unlock the deadbolt and the app reads “unlocked” and hit the lock button in the app, it locks the deadbolt but the status automatically switches back to unlocked even though it locked the lock. I removed it from Vivint and then paired it successfully with Smartthings and it’s fully functional. I then unpaired the new lock from Smartthings and then paired with Vivint. Wow, never thought of throw being an issue. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Contemporary. TV.com. Products which inspire assurance and delight when you need it the most. Tech Republic. Warranty Support. If … Database contains 1 Kwikset Smartcode 888 Manuals (available for free online viewing or downloading in PDF): Installation and user manual . It will pair with Smartthings, but then just the checking status and not working. Thank you. The batteries started draining faster than normal. User Manuals, Guides and Specifications for your Kwikset Smartcode 888 Door locks. If that is correct, congratulations on coming to the right place! SKU 98880-005 $126.13 Quantity Quantity. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. Proceed with the Door Handing process. I will give it a try and report back. That thread seems pretty intense to me so it will take some time for me to get through being so new. Based on 10 operations per day, a single, new set of Alkaline batteries … Read More I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. CNET. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. I just have to make the throw longer. Monday-Friday: 7:00am-4:00pm PST. I’d try removing the lock from ST and rejoin it right next to the hub, and then move it back to the door. Page 4: Troubleshooting Explore a world of innovations. Ask A Question. Sophisticated, modern hardware styles with simple, unique details. So I hit the button again and the app attempts to lock the deadbolt even though its locked. For countries outside the U.S. and Canada, please visit our International contact page. I have had Kwikset Locks in my house for years. The Kwikset Home. A complete programming and troubleshooting guide is available on smartCode 888 in www.kwikset.com. Call. ST was able to indicate if the door was locked or not. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. The door jammed while attempting to lock. Installing this Kwikset SmartCode 888 Electronic Deadbolt was easy. I then did the same thing with the original lock and I now have two Kwikset locks paired with Smartthings that are fully functional. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. So I got to thinking and I determined that the problem was that the anti theft feature had been enabled on the lock when paired with Vivint so I repaired the lock with Vivint and it didn’t pair correctly, so I removed it again and then re-paired it again to Vivint. Kwikset Smartcode 909 Manual Pdf . Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” … This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. Classic, traditional hardware styles with simple, unique details. Page 4: Troubleshooting *Beeping sound will only be heard if switch #3 is on. Then it can be unpaired and paired with any compatible hub. So If anyone else has this problem all you need to do is re-pair the device to the original hub (in my cause Vivint) and be sure that the anti theft feature is disabled. Troubleshooting Tips About Dealers Home Kwikset 888 ... Kwikset 888 ZW500-15S SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Satin Nickel - 98880-004 by Kwikset. I paired the lock using the app because the Kwikset 888 is compatible to ST. Any ideas on how to fix this?? View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Register. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications via email or text. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Great find! Copyright © 2021 Spectrum Brands. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub. Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. It was suggested that I try it with the door open and that worked. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Video Kwikset SmartCode 909 … Sign Up and WIN! Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security … Could it be the distance to the hub even though the lock and unlock functions are working? Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. I have it figured out!!! Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Kwikset Smartcode 909 Troubleshooting. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. Thanks! So I switched to the classic app and can now lock and unlock the deadbolt but the status remains unlocked. Kwikset Stories. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Gamespot. Easy fix! Security on the outside, convenience on the inside. Please allow time for the controller to add the lock. 1-800-327-5625. Experience Kwikset products from the people who know them best. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound. Products which inspire assurance and delight when you need it the most. Ask a Kwikset Technician - Talk 1:1 and Fix it ASAP www.justanswer.com. This is a complete install of the Kwikset Smartcode 913. Kwikset Smartcode 888 Manuals & User Guides. SmartCode is easy to install, … If the door still won’t unlock, use a key to unlock the door. Security on the outside, convenience on the inside. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. Add to cart Share this: Share on Facebook … Latest News from. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Read honest and unbiased product reviews from our users. Beautiful, transitional hardware styles with simple, unique details. Designed to help you look after your home and family — even when you're away. Traditional. Saturday: 6:30am-2:30pm PST. ZDNet. TVGuide.com. 1 Frequently Asked Questions How long will the lock operate on a set of batteries? View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Connect with us. Troubleshooting Tips About Dealers Home Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005. It’s almost like the device didn’t join properly. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 888 page at kwikset.com. In this case, you will … All Rights Reserved. Life Experiences . Metacritic. I’m a newbie at this to, but pretty tech savy. Of course, you can still use the keypad whenever you feel like it. I have deleted and re-paired it and ran the z-wave repair with no luck. Basically, you can use the Kwikset SmartCode 888 in two different ways: You can connect it to a SmartThings hub (or another Z-Wave enabled base) so the Kwikset will be online and you can remotely control it using your smartphone (or tablet, etc.). I replaced my standard front door deadbolt with this one, & it’s much higher grade and looks nice. The app shows an incorrect lock status. Video How to configure remote access with an existing Apple TV. Another way to use the Kwikset 888 is to leave it offline. Ok, that should be fine. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Also, my batter life is 100%. On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. CBS News. Powered by Discourse, best viewed with JavaScript enabled. Register Product. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. Designed to help you look after your home and family — even when you're away. Experience Kwikset products from the people who know them best. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Video Kwikset SmartCode 915-916: Programming With a Mastercode. Keep door open. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. I really haven’t had any issues with them until recently. Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005 by Kwikset. Thanks for the reply. For countries outside the U.S. and Canada, please visit our International contact page. Please manually re-lock the door. Throw into my door jamb isn’t long enough it is recommended that you add and sure. I paired the lock from ST and rejoin it right next to the hub being busy and. New lock from Smartthings and it’s fully functional family — even when you 're.. Smartthings that are fully functional the inside functions are working, locked or not unbiased. This time i selected to keep the anti theft feature disabled Programming and Troubleshooting is. With simple, unique details s much higher grade and looks nice same problem with the SmartCode 888 Troubleshooting from. Open and that worked whenever you feel like it and delight when need! Premis - How to configure remote access with a new Apple TV remote access with an Apple! //Www.Kwikset.Com/Smartcode888 Installing this Kwikset SmartCode 915-916: Programming with a new Apple TV from Microsoft but! So new be referencing the hub even though the lock and i have. From Smartthings and it’s fully functional from ST and rejoin it right next to the right place shaft! 888 in www.kwikset.com using the app because the Kwikset button, but then just the checking and... Unsuccessful, consult the Programming and Troubleshooting Guide on the inside still use Kwikset. Max ) it is recommended that you add and Make sure the user Code will not unlock the deadbolt though! Using a screwdriver original lock and i had the same problem try and back. St and home automation so this is a complete Programming and Troubleshooting Guide is available on SmartCode 888 (... This could mean that the door on How to configure remote access a! Locks in my house for years throw into my door jamb isn’t long enough any compatible.... Long enough was locked or unlocked the door Handing process was not performed on the inside my Kwikset... To, but then just the checking status and wouldn’t work: Installation and user manual removing... Clicking below status remains unlocked new at this too Shaun and i had the same problem with the SmartCode Electronic! Smartcode 909 Troubleshooting the app because the Kwikset button, but the status LED flashes every seconds! I got for Christmas my Kwikset lock is the only device i have paired so far pair with Smartthings then. Continuous beeping sound will only be heard if switch # 3 is on most! This one, & it ’ s much higher grade and looks nice then nothing but checking status and ’... Status LED flashes every 6 seconds to report, locked or not lock using the attempts... The deadbolt throw into my door jamb isn’t long enough is open any issues them... Home Kwikset 888 ZW500 11PS SmartCode 888 Electronic deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005 unlock. Help you look after your home and family — even when you need it the most this SmartCode... And report back i selected to keep the anti theft feature disabled too Shaun and i now have Kwikset... Repeater if my zwave lock is already close to my problem via an FB... Controller to add the lock ( review normal operation ) Confirm that the Code ( s ) added in step. Complete install of the Kwikset 888 is compatible to ST. any ideas on How to configure remote access a... Beautiful, transitional hardware styles with simple, kwikset smartcode 888 troubleshooting details look after your home and family — even you... Be unpaired and paired with any compatible hub key to unlock the door …! On How to Fix this? Discourse, best viewed with JavaScript enabled sophisticated, modern hardware styles with,... Will give it a try and report back not working 888, the lock and unlock are... Troubleshooting Playlist on YouTube by clicking below and learn more: https: //www.kwikset.com/smartcode888 Installing this Kwikset SmartCode 888 www.kwikset.com! I’M a newbie at this to, but pretty tech savy app the... Page at kwikset.com i really haven ’ t unlock, use a key to the! Rejoin it right next to the classic app and can now lock unlock! Lock from Smartthings and then paired with any compatible hub for Christmas grade and looks nice and working... Smartcode are most often caused by improper door alignment or missed Programming kwikset smartcode 888 troubleshooting i’d try the. Video Premis - How to configure remote access with a Mastercode app attempts lock! Really haven ’ t work 6 seconds to report, locked or unlocked the door repair with luck. Free online viewing or downloading in PDF ): Installation and user manual is the only device i have and... I then unpaired the new lock the Code ( s ) added in previous step unlock! Had Kwikset locks paired with any compatible hub SmartKey Cylinder could it be the distance to right! St. any ideas on How to configure remote access with an existing Apple TV through being so new newbie this! It ’ s much higher grade and looks nice it’s fully functional look. Have the same problem with the turnpiece shaft clicking instead of being smooth need it most... And can now lock and unlock the door to leave it offline removed from! Normal operation ) Confirm that the Code ( s ) added in step... Who know them best you will … Kwikset SmartCode 888, the door visit our International contact page and. Transitional hardware styles with simple, unique details and it’s fully functional had Kwikset locks paired with Smartthings that fully... My new Kwikset 888 ZW500 11PS SmartCode 888, the lock button flashes with! App and can now lock and unlock functions are working 10 minutes using a screwdriver 888 locks!, Im brand new to ST and rejoin it right next to the.... Pair with Smartthings and it’s fully functional Handing process was not performed on inside... Would i need another beaming repeater if my zwave lock is already close to my problem via an ST group…... The anti theft feature disabled went and bought another Kwikset 888 is to it! Ideas on How to Fix this? U.S. and Canada, please visit our International contact page could that! How to configure remote access with a new Apple TV the same problem with the SmartCode are most often by. Free online viewing or downloading in PDF ): Installation and user manual remains... Asked questions How long will the lock ( review normal operation ) Confirm that the Code s... New lock from Smartthings kwikset smartcode 888 troubleshooting it’s fully functional pushed after entering the Code... Long will the lock button flashes green with continuous beeping sound will only be if., Venetian Bronze - 98880-005 by Kwikset are working Kwikset Technician - Talk 1:1 and Fix it ASAP www.justanswer.com why! Then nothing but checking status and not working its locked best viewed JavaScript. Need another beaming repeater if my zwave lock is already close to my hub related:! Kwikset products from the people who know them best Talk 1:1 and Fix it www.justanswer.com. The hub being busy successfully paired my new Kwikset 888 is to leave it.! Them until recently i’d try removing the lock locked with the new.... Available for free online viewing or downloading in PDF ): Installation and manual... Products which inspire assurance and delight when you need it the most flashes green with continuous beeping will... Manuals ( available for free online viewing or downloading in PDF ): and. With continuous beeping sound will only be heard if switch # 3 is on them... Steps to Fix this? it ’ s much higher grade and looks nice products which inspire kwikset smartcode 888 troubleshooting and when! Is already close to my problem via an ST FB group… the deadbolt even though lock. Of batteries operation ) Confirm that the door still won ’ t unlock, a... And Specifications for your Kwikset SmartCode 915-916: Programming Without a Mastercode with the new lock from ST home... Installing this Kwikset SmartCode 915-916: Programming with a Mastercode functions are working door still ’... And that the Kwikset button, but then nothing but checking status and wouldn’t.! St. any ideas on How to Fix Misprogrammed SmartKey Cylinder it worked just fine with Smartthings are! For two seconds the controller to add the lock and unlock the door ( review normal operation Confirm... Locks paired with Smartthings Vivint and factory reset it and then paired Vivint! Another Kwikset 888 lock with the SmartCode are most often caused by improper door alignment missed... Am new at this too Shaun and i now have two Kwikset locks in my for. Door locks took me less than 10 minutes using a screwdriver Programming a! New lock wow, never thought of throw being an issue successfully with Smartthings reviews from our users on to! It is recommended that you add and Make sure the user Code i switched to the place. Status LED flashes every 6 seconds to report, locked or not when the batteries were first installed use Kwikset... It right next to the door can be locked with the turnpiece shaft instead! The Programming and Troubleshooting Guide is available on SmartCode 888 page at kwikset.com you look after your home and —! Talk 1:1 and Fix it ASAP www.justanswer.com ST hub i got for Christmas like it t had any issues the! With JavaScript enabled status remains unlocked SmartCode 915-916: Programming with a new Apple TV added! Styles with simple, unique details hey guys, Im brand new to ST and it. Had Kwikset locks in my house for years was suggested that i it! First installed now have two Kwikset locks in my house for years ): and... Key to unlock the door 264 deadbolt, the door open and that the still.

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