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For warranty service, please call toll free (800) 621-9419, and we will guide you through the warranty service process. 9. You can contact us at 1300 555 545 or email us using the “contact us” form on our website. View information on warranties for Rinnai Hot Water heaters, Electric and Gas Heaters and Cooling Systems. The warranty DOES NOT extend to the followings: a.) No Rinnai warranty will cover faults arising from improper installation or gas supply, environmental factors, plumbing fittings, or other outside influences for which Rinnai is not responsible. 4. Warranty service support is not valid outside of Malaysia. Over this timeframe, Rinnai has perfected manufacturing process to minimise waste and maximise quality resulting in the extended warranties available today. Register within 30 days of your purchase at rinnai.us/product-registration or call us at 800-621-9419 and get a five-year extended, limited labor warranty on select tankless water heater models. Limited Warranty Service calls charges and parts replacement costs are applicable based on company approved charges or fees for products no longer under warranty or products parts not covered under warranty conditions. Other Features . Some TV manufacturers have warranty conditions that state a TV is not to be installed above a fireplace. 4 x Castors, 2 x Castor Brackets, Screwdriver and four screws, Operating and Installation Instructions: Manufacturer's Warranty… You will receive an email notification once our Customer Service team has successfully registered your warranty (within 2 – 5 working days). Rinnai is known for providing excellent warranties on their water heaters. Advertisement. No employee or representative of Noritz, or any other person or entity, is authorized to make any warranty in addition to those made in this agreement, or to modify any warranty made in this agreement. Please click on your area of interest: Rinnai Rebates, Cashback, Sales and Promotions . *Note 1: Rinnai is making a change to the language in its warranty terms and conditions found in the User Installation manuals. Serial number lookup. Rinnai keeps it simple with its gas storage systems, providing two HotFlo models for consumers to choose from. Product Records; 40. If a defect arises during the warranty period (as per terms and conditions), Rinnai (M) Sdn Bhd will repair the product at no charge and all defective parts shall become the property of Rinnai (M) Sdn Bhd. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. All rights reserved. The reasons so many people choose Rinnai are their great gas products, superior Rinnai warranties, consistently good Rinnai product reviews, energy efficient high Star Ratings and outstanding Rinnai service. The terms and conditions are as follow: Rinnai (Malaysia) warrants its sinks/ faucets to be free of manufacturing defects in material and workmanship for 12 months from the date of purchase. The Rinnai Infinity hot water system also comes with a generous 12 year heat exchanger warranty to give customers added peace of mind. Warranty will be void if the products are found modified or used without genuine or manufacturer recommended parts by Rinnai. If you would like to use a product longer, please arrange an inspection at an appropriate interval or consider replacing with a … h.) Component parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories. We reserve the right to impose additional charges or refuse to attend to any products which are installed at locations which are inaccessible or found hazardous to its service agents. All Rights Reserved. This Limited Warranty applies only to products that are installed correctly in the United States and Canada. Register your Rinnai group of companies product through our online warranty registration form. All warranties (Old or new manual) will be honored as written in Statement 2. Register within 30 days for the extended labor coverage. Related Products. Can be cut to size. If a defect arises during the warranty period (as per terms and conditions), Rinnai (Malaysia) will repair the product at no charge and all defective parts shall become Rinnai’s property. Share and save. Reliable Rinnai quality backed by a 3 year domestic use warranty / 1 year commercial use warranty; Rinnai ORH24LR Specifications: Mounting brackets are included with your purchase for easy installation in a variety of positions. Warranty is valid only with proof of purchase (tax invoice). Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. However, if you register your product within 30 days of the purchase, they can extend your warranty period for labor. Where can I find prices for Rinnai’s heaters? With this deluxe bathroom controller from Rinnai, you don’t have to trouble yourself mixing hot and cold water for the perfect temperature. Rinnai tankless water heaters and home heating solutions enhance the way your family lives. Copyright 2021, Rinnai America Corporation. 10. Check the latest prices. You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. Failure to do so will void all warranties for Rinnai heaters* Model Code (REU or RHFE) * Type * Serial Number * Add Item. c.) The appliance has not been installed, maintained or operated in accordance with instructions given by the manufacturer in the user, installation and maintenance guide, such as usage of improper plugs (15A, 13A, etc), wrong installation or fitted with non-authorized. If unable to get the unit to operate correctly, contact Refer to pipe sizing chart if in doubt about the size of Rinnai Agent, or Gas Utility. This Limited Wa anty cove s any defects in mate ials o wo kmanship when the poduct is installed and opeated acco ding to Rinnai w itten installation inst uctions, subject to the tems within this Limited Wa anty document. RUC98iN Warranty. Warranty card is not transferable and not replaceable in the event of loss. If a If a fault occurs, a diagnostic code will flash on the display of the temperature controller. 2. Reason of review: Warranty issue. 39. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). This warranty … f.) Defect/Losses caused by acts of God, civil war, failure to obtain spare parts, strikes, lockouts, fire explosion, attack of household pests,  natural disaster, lightning, flood, pollution or any cause beyond the control of the company or due to deviation from recommended. Rinnai does not accept any responsibility for damage to … Any such defects during the warranty period will be repaired/ replaced through Rinnai Authorized Service Agents/ Dealers, subject to the terms and conditions below: –. Energysaver space heaters (32 pages) Inner is aluminium, and outer is white PVC plastic. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. Rinnai V65IN Tankless Water Heater, Large, V65iN-Natural Gas/6.5 GPM Improper installation may void this Limited Warranty. Brand Rinnai; Standard Warranty 5 Years; Overview Rinnai has designed the K309FTL EnergySaver Flued LPG Heater with a slim profile, so it can sit neatly out of the way while keeping your room nice and warm. The Effective Date of warranty coverage (the beginning of the Applicable Warranty Periods) is the date of purchase of this water heater, if properly registered. Product or Service Mentioned: Rinnai B26 Water Heater. It developed intermittent fault, local installer called, under his warranty, to fix it, luckily the intermittent fault occurred under his nose, thus proving it was real. Rinnai is a joke. It uses dual programmable timers so you can set up your perfect temperature for cold mornings and evenings. This Limited Warranty applies only to products that are installed correctly. This warranty card must be presented together with the original purchase receipt at the time of service. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. All Rights Reserved. 5. Rinnai tankless water heaters are the number one brand in North America, is backed by the industry’s leading warranty, and is the first major Tankless Water Heater brand to manufacture in the U.S. It’s a no brainer. Register your product warranty details here for Omega ovens, freestanders, cooktops, rangehoods, microwaves, dishwashers, dryers and washing machines. It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation.”. Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. The product warranty shall apply to manufacturing defects and covers for domestic/household use only. What is the warranty period for the CU199? This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. Warranty is a joke. Rinnai continuous flow hot water products are renowned for their quality, performance and reliability, and have been keeping Australians comfortable for over 28 years. Rinnai V65EN Outdoor Tankless Hot Water Heater V65EN-Natural Gas/ 6.3 GPM, Large, White Max BTU’s 120,000; DO NOT INSTALL A DAMAGED HEATER. finding charts before reporting faults. 5. 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